Alliance Ground International (AGI) is one of the largest independently owned ground handling company providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to pro

Supervise and direct the work of all passenger service agents on your shift as they check in passengers and luggage and address passenger questions and concerns Manage passenger service agent manpower to ensure adequate staffing on your shift Serve as point person for customers and management to alert them to any irregular operations which may cause delays or otherwise im

Coordinate the delivery of various aircraft service functions for airline customers while the aircraft is at the gate, including de icing, lavatory dumping, and refueling Determine proper aircraft load factors in conjunction with the airline operations department Verify and sign off on any aircraft services performed in order to bill the airline for services rendered Perf

Provide exceptional customer service as per AGI and airline specific standards to ensure customer satisfaction at every step of their journey. Always ensure safety and security is never compromised. Handle customer interaction with class in an efficient, effective, and professional manner at the ticket counter and gate. Make and assist with reservations, preparation, and

Greet client's curbside upon arrival to the airport, assist with the check in process, stay with the client assisting in their needs until they are safely onboard and on their way to the next destination. Greet arriving clients at the gate, assist with luggage collection, and ensure they connect with their appropriate ground transportation. Assist with check in and ticket

Guide inbound/outbound airplanes to and from the gate Transport, load and unload passenger baggage, cargo, and mail Clean aircraft passenger cabins between flights and stock aircraft with needed supplies Operate heavy equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories Be on time, be prepared, and be safe Qualifications Be

Guide inbound/outbound airplanes to and from the gate Transport, load and unload passenger baggage, cargo, and mail Clean aircraft passenger cabins between flights and stock aircraft with needed supplies Operate heavy equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories Be on time, be prepared, and be safe Qualifications Be

Assist with creating and managing the staffing schedule to ensure adequate coverage for each flight. Other duties as assigned Be flexible and willing to perform any other tasks or responsibilities as required by the company to meet operational needs. Qualifications Prior work experience Education Certification/licenses (if applicable) Airport Badge/Security Clearance (if

Are you a skilled GSE/Diesel Mechanic ready to take on a dynamic role with Alliance Ground International? As a GSE Mechanic at AGI, you'll play a pivotal role in maintaining and enhancing our ground service handling equipment, ensuring the reliability and safety of our operations. Responsibilities As a GSE Mechanic, your duties will include but are not limited to Maintena