Central City Concern is an innovative nonprofit agency providing comprehensive services to single adults and families in the Portland metro area who are impacted by homelessness, poverty and addictions. We hire people that are skilled and passionate to meet our mission to end homelessness through outcome-based strategies which support personal and community transformation.

The Risk Management, Safety and Security department at Central City Concern (CCC) is committed to supporting the overall safety and security of employees, clients, residents and visitors. The Safety Liaison will take on an agency-wide focus to build relationships with staff and clients, assess safety and security questions and concerns, and respond appropriately.

Schedule: Varies, afternoon shift

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Considered the "boots on the ground" connection with staff, residents, and clients in regards to safety and security.
• Advocate for safety and security with staff and clients.
• Assess site security, risk, or threat and work with the safety and security team to help implement plans and solutions.
• Assist with the maintenance of the Access Control Monitoring System for the agency.
• Conduct, revise, and develop employee training including Emergency Response, CPI, CPR, and New Employee Orientation.
• Assist with agency emergency drills including fire, earthquake, medical, and active threat/shooter.
• Assist in the development, implementing, monitoring and revising of CCC's response to safety and security.
• Assist with response and analysis of security and violent events.
• Connect with contract/security staff daily to assess any safety or security concerns.
• Review Incident Reports and relay pertinent information to Director of Safety and Security and team, and other appropriate personnel or programs, ensure proper response, and monitor follow-up as needed.
• Fulfill requests for video related to incidents in a timely manner.
• Research and document and keep current area criminal trends and incidents that have potential to affect CCC safety.
• Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to CCC policies and agreements regarding confidentiality, privacy, and security. Support compliance with all privacy and security requirements pursuant to community partners' and outside providers' patient confidentiality agreements, including privacy and security requirements for EMR access. This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your supervisor or their designee.
• Perform other studies, special projects, reports, and duties as assigned.

SKILLS AND ABILITIES:

• Sound decision-making skills and excellent professional judgment.
• Handle sensitive and confidential information on a daily and ongoing basis.
• Communicate clearly and concisely both orally and in writing, including technical writing, interpersonal skills, and speaking to groups of employees.
• Display a non-judgmental attitude and show diplomacy and tact.
• Work courteously and communicate effectively with clients, co-workers, program staff, and the public at large.
• Ability to multi-task, prioritize workflow, manage time and meet deadlines.
• Ability to take direction and coaching in a positive manner.
• Maintain accurate records and necessary paperwork.
• Work with a wide range of constituencies in a diverse community.
• Manage time, work independently, and meet deadlines.

MINIMUM QUALIFICATIONS:

• One year of experience in the safety field with exposure to a variety of emergency response and security concepts, practices, and procedures.
• Professional work experience utilizing computer systems to input data and track incidents along with the ability to learn new software and systems.
• Experience working with underserved populations, supportive housing and trauma informed care is preferred.
• Ability to adhere to Central City Concern's drug-free workplace which encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Work Place Act of 1988.An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance or alcohol.
• Knowledge of de-escalation methods or ability to be trained in de-escalation methods.
• Must pass a pre-employment drug screen, TB test, and background check.
• Physical ability to bend, stoop, reach, pull, and climb stairs several times a day; also must be able to work at a computer workstation for several hours a day.
• Must adhere to agency's non-discrimination policy.
• Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, cultural backgrounds, life-styles, and sexual orientations and treat each individual with respect and dignity.
• Will be required to carry a cell phone for work use. Cell phone will be provided by CCC.
• Must possess a current driver's license, pass a DMV background check, and be designated as an "acceptable" driver as outlined in Central City Concern's Fleet Safety Policy. Must pass an initial drivers training and then pass annual recertification training.

Benefits at Central City Concern offered to our employees!

• Central City Concern offers incredible benefits to our employees. We offer an extensive total rewards package to include base wages, medical, dental, vision, and voluntary plans. Central City Concern also takes employees' financial wellness into consideration and provides a rich retirement match.
• Generous paid time off plan beginning at 4 weeks of PTO accrual per year! Accrual amount/rate increases with longevity.
• Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year!
• 11 paid Holidays + 2 Personal Holidays to be used at the employee's discretion.
• Comprehensive Medical, Vision, and Dental insurance coverage.
• Employer Paid Life, Short-Term Disability, AND Long-Term Disability Insurance!
• Sabbatical Program offering extended time off at years 7, 14, and 21.

This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required for the position.

As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, and pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.

CCC values and celebrates diversity in race, heritage, ethnicity, gender identity and expression, sexual orientation, religion, age, and disability. We are an Equal Opportunity Employer and we prioritize active inclusion of diverse staff.

Central City Concern is a second-chance employer and complies with applicable laws regarding the consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.