Night Auditor
Savannah, GA 
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Posted 13 days ago
Job Description
Night Auditor
Requisition ID 2024-52465 Category Front Office Operations Job Location US-GA-Savannah Property Hotel Bardo Savannah
Compensation Type
Hourly
Highgate Hotels

LEFT LANE Hospitality in partnership with Highgate Hotels is excited to introduce the Hotel Bardo. LEFT LANE Hospitality is a vertically integrated company specializing in acquiring and transforming hotels that share a common thread of textured history and progressive cultural landscapes. Committed to fostering a warm, welcoming, dynamic, and inspiring workplace and company culture where our team members are inspired to create moments of exceptional rarity through dynamic guest experiences and warm anticipatory service. We believe in making powerful first and lasting impressions and want both our guests and team members to feel known, looked after, and at home. How we want our guests to feel when staying with Us is the same as...how we want our team to feel every day.

Highgate, is a hospitality forward company that provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen.

Location

Hotel Bardo Savannah

More than a hotel, Bardo is equal parts urban resort and neighborhood clubhouse. A collection of ephemeral moments, chance encounters, and stirring experiences from morning to night. Moments of exceptional rarity, tucked into a historic and beloved Savannah icon.

Hotel Bardo Savannah | Your Ultimate Stay Experience (staybardo.com)

Overview

Our team at Hotel Bardo Savannah is looking for an attentive, friendly and service-oriented Night Auditor to join our Front Office team. The Night Auditor has a passion for providing anticipatory, personalized service and thrives working independently during night hours. The ideal candidate is enthusiastic about making great impressions and delivering an exceptional guest experience at all times.

Responsibilities
    Provide welcoming and exceptional service upon guest arrival
  • Assist guests with overnight check-in and check-out according to resort procedure
  • Address guests' complaints, concerns, or requests in a friendly, timely manner
  • Act as an information agent for guests and assist with any additional available guest services
  • Effectively communicate Front Office or guest needs to management or other departments
  • Maintain and uphold brand, operational, culture and service standards in all guest areas and across the resort
Qualifications
  • Hard-working team player with a positive attitude and strong attention to detail
  • Passionate about hospitality and providing elevated service
  • Excels at verbal and written communication
  • Excellent presentation and grooming standards
  • Able to interact positively and professionally with all guests and team members
  • Able to work independently with minimal supervision

Highgate Hotels and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, age, religion, sex, national origin, disability, genetic information, uniformed services, veteran status, sexual orientation, gender identity and expression or any other legally protected classification. Highgate Hotels will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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