Appointment Type: Full-Time Regular-A (FTR-A)

Location: Ft. Gillem, GA (and OCONUS)

*Salary Range: $34.33 - $46.84/Hr.

PURPOSE: To provide desktop support/IT helpdesk in Atlanta and during deployments OCONUS for a minimum of 6 month periods of time.

Perform installation, maintenance, trouble-shooting, and decommissioning of computer components and network hardware. All work on computer systems shall be to maintain the systems within local and DoD policies.

• Install, operate, and maintain computer processors, displays, and input and output devices and associate hardware interfaces.

• Assist in maintaining an accurate computer systems inventory. This shall be accomplished through performing system inventories on a periodic established by the government.

• Perform all necessary modifications to computer systems, such that they conform to local and DoD configuration policies for both software versions and hardware components.

• Maintain appropriate certifications to work on government systems at their location.

• Assist the Government in the documentation and preparation of systems for the purpose of attaining an Interim Authority to Operate (IATO) and Authority To Operate (ATO) for any and all instances of WEAT and any location for any military service being supported by this program or its partners.

• Provide systems engineering and technical support for establishment, test, upgrade, and operational support of systems, networks, workstations, and support equipment hardware and software.

• Assist the Government in information systems design, development, interim operations and maintenance, information technology architecture, IT planning, and statistical analysis support. This includes Information Technology (IT) support requirements for distributed computing, programming, information systems, enterprise management, security management, security requirements, networks and microcomputer technology, including hardware repair and maintenance, software support, and operation, local and wide area network administration, management, operations, and support, tracking, and reporting.

• Associate's degree and 4-6 years of job related experience. An equivalent combination of education and experience performing duties as described may be substituted for the minimum requirements.

• At least two years of experience in the design, implementation, and troubleshooting of computer components and networking hardware.

• Must hold the Department of Defense Instruction (DoDI) 8570.01-M Information Assurance Technology (IAT) Level II Certification(s) or Security + CE certification required to work on government IT systems. CSAP certification is also acceptable.

• Experience in writing technical documentation related to one or more of the above work areas.

• Able to obtain and maintain a DoD TOP SECRET security clearance.

• Must be able to successfully pass all medical requirements for deployment.

• Valid US Passport that will not expire throughout deployment.

• Physical ability and commitment to deploy globally as a team member.

• Per current US Government / Client contract and deployment requirements, all employees must be fully vaccinated against COVID-19, without exception, upon hiring.

*The candidate's starting salary will be determined upon hire and ORAU will use salary survey data, internal comparators, and the candidate's qualifications to determine salary.

ORAU has a strategic approach to providing total rewards to employees through a fair, equitable, and competitive total compensation package. The goal of our total rewards system is to integrate compensation, benefits, work-life balance, performance, recognition, development, and career opportunities to attract, engage, and retain the talent required to achieve ORAU's business objectives. The benefit component of our total rewards program supports business goals by offering the following benefits based on employee eligibility:

• Legally required benefits
• Group Health insurance including: Medical, Prescription, Dental, and Vision
• Retirement plan access
• Disability insurance
• Group life insurance
• Travel Accident Insurance
• Section 125 reimbursement accounts
• Other voluntary employee paid benefit and insurance offerings,

The ORAU total reward package also promotes work-life balance. Mindful of the need for employees to care for themselves and their families, ORAU offers the following additional work-life benefits based on employee eligibility:

• Paid Time Off (PTO)
• Paid Holidays
• Flexible work schedules or compressed work weeks
• Occupational Health and Wellness Programs
• Employee Assistance Program